Privacy Policy

Effective Date: July 17, 2025

Welcome to the Room and Railway Management System (RRMS). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

• Personal Information: Name, mobile number, email address, ID details, and contact address.
• Booking Information: Room reservations, check-in/check-out details, and payment data.
• Technical Data: IP address, browser type, device information, and log data.
• Feedback: Reviews and ratings submitted by users regarding rooms or services.

2. How We Use Your Information

• To manage and confirm your bookings and reservations.
• To maintain user accounts and provide support.
• To improve the performance and quality of our services.
• To send notifications related to bookings or system updates.
• To comply with legal or regulatory obligations.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

• Authorized railway staff and administrative personnel.
• Payment gateway providers (for processing transactions).
• Legal authorities if required by law or regulation.

4. Data Security

We use secure server protocols and encryption methods to protect your information. Access is restricted to authorized personnel only.

5. User Rights

• You can request access to your personal data.
• You may request corrections or deletion of inaccurate data.
• You can request account deletion by contacting the administrator.

6. Cookies

We may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with the updated effective date.

8. Contact Us

If you have questions about this policy, please contact the RRMS administrator at support@rrms.in.